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(UNDER CONSTRUCTION)
1. PAYMENT
We provide safe and easy payment method via PayPal.
2. PROCESSING TIME OF YOUR ORDER
Within 24 hours after payment is confirmed
3. SHIPPING COST & DELIVERY TIME
We offer cost-effective and reliable shipping methods. All our products are shipped from France.
FRANCE (Metropolitan Zone, including Corsica and Monaco)
Rates:
1 kg or less: 5.72 USD to 8.58 USD via La Poste Priority Mail Service. Delivery time 5 to 7 days.
Over 1 kg to 2 kg: 10.82 USD via La Poste Colissimo Mail Service. Delivery time 5 to 7 days.
Rates (Outre-Mer)
1 kg or less: 7.68 USD to 15.42 USD via La Poste Priority Mail Service. Delivery time 5 to 7 days.
Over 1 kg to 2 kg: 23 USD via La Poste Colissimo Mail Service. Delivery time 5 to 7 days.
EUROPEAN UNION AND SWITZERLAND: Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, United Kingdom, Slovakia, Slovenia, Sweden, Switzerland (including Liechtenstein, San Marino and Vatican).
Via La Poste Priority Mail Service: Delivery time between 5 to 7 days.
Rates:
First 500 grams: 10.86 USD
Over 500 g to 1 kg: 14.60 USD
Over 1 kg to 2 kg: 20.42 USD
WORLDWIDE: Europe, Africa, America, Asia, Oceania.
Via La Poste Priority Mail Service: Delivery time between 7 to 10 days.
Rates:
First 500 grams: 12 USD
Over 500 g to 1 kg: 18 USD
Over 1 kg to 2 kg: 24 USD
4. TAXES & IMPORT DUTIES
Taxes and import duties are not included in the item price. These charges are the customer's responsibility once the goods are shipped.
5. RETURN AND EXCHANGE POLICY
Return or exchange are only applicable on damaged goods or incorrect items due to processing/shipping error. Please contact us at [email protected] within 48 hours of receiving the item. As soon as we receive your notification, we will provide you with further instruction on how to get your refund or item replacements.
If the item does not fit you properly, or if you are not satisfied with the color or style of the product, please contact us; we could assist you with your future purchases with us. However, returns or exchange are not applicable under these circumstances. The detailed description of every item in our store are available to you. Please read the description very carefully before purchasing the item. You can always contact us if you require further information regarding our products.
Please note that we have Quality Control checks to guarantee your satisfaction with our products.
6. PRIVACY POLICY
Your privacy is important to us. All your personal information are kept confidential. We do not release customer data to third parties.
7. DISCLAIMER
When you purchase our products, you expressly understood and agree that:
- There is a degree of risk in ordering online;
- The product description and photos are provided on "as is" basis;
- The color of the product on your computer screen may not be the the product's true color. This variation in color may be due to the settings of your screen, or the way the product was photographed;
- There is a degree of error in terms of measurements. We allow 1 or 2 cm in error.
Here at LA NOUVELLE MODE, we do our best to ensure that you get the accurate information regarding our products. You can always contact us at [email protected] if you require further assistance.
Thank you for shopping with us!
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